Website Terms of Use Conditions
Article 1. - General provisions – contact details of the site owner
These conditions (hereinafter "Conditions") apply to the use of all websites (also mobile sites), including elements and applications, created or owned by the entity whose full contact details are included in the “contact” page (hereinafter “the Company”) (hereinafter the “Sites”).
The term user designates any person who accesses the Sites (hereinafter “User”).
By using the Sites, the User fully and unconditionally accepts the Conditions applicable there and undertakes to respect them.
If he refuses the Conditions, he is required to refrain from any use of the Sites and/or Services.
In the event of non-compliance with the Conditions, the Company reserves the right to refuse access to the Sites, without prejudice to its right to demand compensation from any third party for all direct and indirect damage likely to result. of this non-compliance.
The Company reserves the right to partially or totally adapt the Conditions of Use at any time, without prior notice.
It is therefore advisable to consult the Conditions of Use regularly in order to always be informed of the most recent version.
These conditions are inseparable from our "Terms of sales" general sales conditions, which can be consulted "Terms of sales" in the website footer
Article 2. - Use of the Sites
The use of the Sites is in principle free and open. To use certain Sites, the User must register, provide certain data and/or create an access code and/or password.
Online purchases are only accessible to professionals by the "online store" page, the user must provide some data, such as name, family name, company name, full address of the company, professional contact phone number, TVA number, if the user do not wish to authorize the use of this data the user must not register on the "online store"
In the event of refusal by the User, the use of the relevant parts of the Sites will not be possible.
In the event of paid use of certain Sites, the User will be informed in advance, as well as the applicable conditions, prices and method of payment.
The Company provides the User of the Sites with a non-exclusive and non-transferable license, for an indefinite period, allowing him to download the content of the Sites for the sole purpose of displaying it on a single computer.
This license is, however, revocable at any time, without justification.
The User may also print a copy of the content of the Sites, for his personal use and without the slightest modification being made to the content.
The Sites may only be used for personal and private purposes for individuals and for exclusively internal purposes for professionals.
Consequently, any use of the Sites for commercial purposes is strictly prohibited.
Users undertake not to take any action likely to destroy the sites or disrupt their proper functioning.
In the event of abuse or improper use, the Company reserves the right to suspend and/or delete the User's access to the Sites without formal notice or warning.
Article 3. - Copyright and rights of the producer of a database
All copyrights, trademarks, patents, intellectual property rights and other proprietary rights applicable to the Sites belong at all times to the Company.
The Sites and/or Services constitute both a work protected by copyright and databases on which the Company holds the copyright and producer rights.
The texts, layouts, drawings, photos, films, graphics and other elements of the Sites are protected by copyright.
The copy, adaptation, modification, translation, arrangement, public communication, rental or any other form of exploitation of all or part of the Sites, in any form whatsoever and by any means whatsoever , including electronic, mechanical or other, is strictly prohibited without the prior written permission of the Company.
Any violation of these rights is subject to civil or criminal prosecution.
Article 4. - Trademarks and trade names
The names, logos and other signs used on these Sites (in particular the logos and names of the Company) are legally protected trademarks and/or commercial names.
Any use of these or similar signs is strictly prohibited without the prior written authorization of the Company.
Article 3. Purchase and ownership of products
A valid and legal contract is in place between the visitor and Soagris from the moment the customer visitor receives an e-mail or contact from a Soagris employee. confirming an order and the conclusion of a contract.
When a product cannot be delivered on time, Soagris will inform the visitor.
Soagris remains the owner of the products purchased until full payment in principal and accessories of the products has been made.
Article 4. Price and delivery
All prices appearing on the site are exclusive of VAT. Prices are valid on the same day of publication on the site and until further notice. Soagris may modify these prices unilaterally, particularly due to frequent price variations in the construction sector. Prices and information are provided for information only and must be confirmed by an official document for any sales transaction.
The customer visitor has the right to have these products delivered to an address of his choice. Soagris can verify whether this address is correct as far as possible to carry out delivery efficiently.
The telephone numbers and TVA numbers requested are one of the ways to avoid malicious or fanciful orders.
Soagris employees reserve the right to request a deposit upon conclusion of the contract or payment on delivery.
Soagris covers delivery costs according to the following conditions subject to change due to variations in fuel prices and other parameters.
Free delivery from €600 excluding VAT and excluding deposit in Belgium and Portugal Only.
Flat rate price of €70 excluding VAT for any delivery below €600 (possible supplement depending on the distance from the place of departure of the goods)
The delivery times mentioned on the site are only indicative and never an obligation for us, and is only counted after receipt of the amount paid for the goods in our bank account
Soagris will do what is possible to meet the proposed deadline. The customer is aware that the delivery person is liable for traffic disruptions or possible traffic incidents or accidents.
In the event that the ordered products are not delivered within the proposed time frame, Soagris and the customer will get in touch to find a solution.
The way of transporting the products is the personal choice of Soagris, unless, written agreement indicates another way with the costumer
Soagris may make partial deliveries, if it turns out that an order can be sent in part due to the arrival of the goods at our premises. This possibility does not nullify the overall order and the customer remains bound by what was ordered from Soagris
Partial delivery can only come from Soagris and not from the customer, only a written agreement between the customer and us can provide for partial delivery to the customer.
Article 5. Payments
The customer undertakes to pay the price and all accessories provided for in the conditions of sale.
The principle is electronic payment through the different methods available on the website.
In the event of payment by bank, the customer will always indicate the order number in the communication section of the transfer.
In the event of non-payment, the general conditions will apply.
Article 8. Correspondence
Any correspondence concerning an order, the products or the conditions of sale should be addressed to:
Soagris - Avenue des Dessus de Lives, 2 - 5101 Namur
or to the following email address: info@soagris.eu
Article 5. - Responsibility
The Company will make every effort to ensure the proper functioning of the Sites.
Unless there is an intentional breach and/or mandatory legal provisions to the contrary, the Company declines all liability for any loss or damage (direct, indirect, material, immaterial, etc.) resulting from:
(1) content of the Sites. The Company does not guarantee the accuracy, sufficiency or completeness of the information contained on the Sites. The information available on the Sites, in particular that relating to the products and services offered for sale, may be modified without prior notice. The Company takes the greatest care in creating, updating and maintaining the site. If the User should nevertheless notice, on the site, the presence of inaccurate or obsolete information or harmful or illicit content, or if he should consider that one of his rights (intellectual or other) has been violated , he is urged to report it;
(2) the use made of the Sites;
(3) the security of the Sites. This provision applies in particular to possible viruses, errors or computer fraud;
(4) the accessibility/availability of the Sites. The Company does not guarantee the permanent availability, via all technical means, without error or interruption, of all the functions of the Sites nor the immediate repair of errors or the immediate restoration of interruptions.
The Company also has the right to refuse access to or terminate additional Sites and Services at any time and without prior warning.
The Company cannot under any circumstances be held responsible for services and/or products, nor their invoicing, if these are offered by third parties and accessible via the Sites, not even if the Company received compensation for this purpose. , nor if it ensured the invoicing of these services and/or products on behalf of third parties.
In cases where the Company is liable, its liability is limited to the sum of €100.00. The aforementioned limitations and/or exclusions of liability on the part of the Company apply to the extent that they are valid under applicable law.
Article 6. - Hyperlinks
The Site may include links to other websites. To the extent that the Company cannot control these sites, it cannot be held responsible for making these sites available. It cannot bear any responsibility for the content, advertising, products, services or any other material available on or from these sites. Furthermore, the Company cannot be held responsible for any proven or alleged damage or loss resulting from or in connection with the use or the fact of having trusted the content, goods or services available on these sites.
Article 7. - User Contribution
Users can communicate content (video, audio, text, photo material) in certain places on the Sites (hereinafter “Contributions”). Users provide the Company with explicit authorization to reproduce these Contributions on the Sites and thus make them public via the internet, throughout the world and without time limit, without being able to claim any financial or other compensation or consideration. .
Users are entirely and solely responsible for the content of their Contributions and the consequences of their distribution via the Sites.
Users guarantee that they have all the rights and/or authorizations necessary for the publication of their Contributions on the Sites as described above.
Users guarantee the Company against any complaints, claims or actions of third parties or any control authority in relation to their Contributions.
The Company does not exercise prior control over the Contributions. It nevertheless reserves the right not to distribute or delete from its Sites any illegal Contribution or any Contribution which could reasonably be assumed to infringe the rights of third parties, without first notifying the User who transmitted the content in question.
Article 8. - Jurisdiction and applicable law
Belgian legislation applies to the Sites and the courts of the judicial district of the Company's head office have sole jurisdiction in the event of disputes resulting from the use of the Sites.
The User is informed that he can submit a complaint on the ODR platform via the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show